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Brooke Conover, Albemarle County

Brooke Conover, Human Resources Analyst, Albemarle County

Your job title is Human Resources Analyst. What, in your own words, would you say you do?
Very generally speaking, I look at a problem, determine what knowledge we need (i.e., data, research, historical practices, etc.) and how to get it, then try to synthesize that information to come up with a solution or a recommendation for others to consider. It’s a blend of hard skills and soft skills – sometimes I am giving a presentation, other times I’m utterly geeking out with spreadsheets. Luckily, I’m one of those people that loves Excel as well as speaking in front of groups!

What is the best part of your job? The most difficult part?
The part I enjoy the most is coming up with creative solutions to issues that arise, and being in an environment that is receptive to different ideas. As for challenging, a fair amount of the work I do deals with compensation, and money can be a touchy subject for most people. I try to take much care when communicating information about such a sensitive topic.

How does your job most directly impact the average person?
Like much of HR, my work doesn’t often directly impact citizens, but I support the County staff that do. Making wise decisions, improving practices, determining best use of resources – the intent is always to attract and retain employees that will provide great customer service to the community.

What is the most interesting project or work experience that you’ve had while with the County?
Even after being here roughly a decade, I can honestly say I haven’t found anything I’ve worked on to be boring!   

What is a little-known fact about you?
I was once levitated onstage by Penn & Teller, and no … I still don’t know how they did it!