Percentage of Income Payment Program – Energy Bill Assistance
The Virginia State Department of Social Services offers the Percentage of Income Payment Program to help low-income Dominion Energy and Appalachian Power Company customers keep their electric service. The program can make your monthly bills more affordable on a year-round basis by adjusting your monthly payment based on your household income and primary heat source. If you use electric heat, your bill is capped at 10% of your income. If you use another heat source, your bill is capped at 6% of your income.
- Your income is less than or equal to 150% of the federal poverty line. Examples as of 2025:
- $31,725 for a family of 2
- $48,225 for a family of 4
- You have an active Dominion Energy or Appalachian Power Company electric account.
Apply online at the CommonHelp website or visit your local Department of Social Services in person.
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Note: We provide this information as part of a guide. We do not manage or administer any of the programs included. If you want to tell us about your experience using this service, you can contact us. If you have a correction or update to the information listed, please fill out this form.
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